The case: The client is a major player in the financial sector, accustomed to managing complex projects in a traditional waterfall mode - regulated, structured, and often slow by nature.

The greatest delays, however, came from a long and intricate decision‑making process that caused significant bottlenecks across projects.

At some point, the company made a decision that changed everything: moving software development to Agile. Not just a process update, but a shift in mindset, roles, and responsibilities. 

The initial request was clear: start with the Business Analysts, the first actors involved in every project.

PMProgetti’s intervention: Step 1: Building the Product Owners of the future. The company chose to begin at the heart of the Agile model: the Product Owner role. They asked us to train their Business Analysts, giving them a shared methodological foundation and guiding them toward the PSPO‑I certification. This marked the beginning of an intense, practical, and highly concrete journey. Within a few months, around one hundred professionals earned their certification. Not just an individual achievement, but a strong signal: the organization was truly changing.

Step 2: Growing Scrum Masters and Developers. For Agile to work, teams must be complete. They need Scrum Masters capable of guiding, facilitating, and protecting the teams. They need Developers who understand the rules of the game and know how to work according to Scrum principles. So we:
- supported the certification of around 40 Scrum Masters,
- trained over 100 Developers on Scrum guidelines.

At that point, teams began working in Agile for real: clear backlogs, regular sprints, retrospectives, continuous improvement. The transformation was no longer a project. It had become the new way of working.

The decisive step: creating an Agile Center of Excellence. Once the teams started running, the company realized it needed something more: a place that would safeguard the methodology, support managers, help the most complex projects, and ensure consistency and quality. It needed an Agile Center of Excellence. We built it together, integrating:
- Scrum guidelines,
- Agile Business Analysis practices from IIBA,
- PMI best practices for PMO structure.

We provided our certified consultants - PMO‑CP, Scrum, PMI, and IIBA - creating a solid, scalable, and sustainable model. The Center of Excellence became the reference point for the entire organization: a place where people learn, improve, and grow.

A collaboration that continues. Today, our partnership with the client continues. The company has made a significant cultural leap, but it keeps evolving, experimenting, and improving. And we remain by their side, helping them face new transformation challenges. Because Agile is not just a methodology. It is a way of thinking. And when an organization truly embraces it, everything changes.