The case: The customer is a leading Italian company in the Telco Industry. The company has decide to improve the competencies of some high potential project and program managers, to move towards the Business Analysis competencies.

The Project: We were asked in the first phase to prepare these program and project managers for the CBAP certification. A class of 16 Project Managers was organized, and all participants got the CBAP certification. In the second phase we supported the company in creating and introducing the new role of Project Business Manager, by merging the PMI standard for Project Management with the IIBA standard for Business Analysis. This project has become a world wide case study.