The case: the customer is a leading Italian company in the Energy & Utilities industry. The company has decided to improve the competencies of their Business Analysts (about 500 people). Business Analysis is considered an essential discipline for competing in the market in the coming years and to create innovation. We were requested to make an assessment of the current skills of Business Analysts and identify specific development paths.

The Project: in the first phase we assessed the skills of the Business Analysts, aimed at understanding the current status. For this purpose we used the IIBA Business Analysis Competency Model, properly tailored to the characteristics of the organization. The assessment was proposed through our proprietary web platform. In the second phase we designed the training paths. It is expected that in the future some Business Analysts will apply for the IIBA Certifications.