The case: The client is a consulting company experiencing a phase of growth and transformation.

To improve its ability to respond to change and increase project quality, the company decided to independently introduce the Scrum framework, starting with a pilot project for an important customer, with the goal of progressively extending the framework to other initiatives.

During the pilot project, several issues emerged due to a misinterpretation of key agile concepts, ultimately leading to an interruption of the project.

PMProgetti’s intervention: We began by working closely with the Project Manager and the Team to build a shared understanding of the agile philosophy and the principles behind Scrum. Establishing common ground and a clear vision of what it truly means to work in an agile way was essential. Many misunderstandings surfaced during the training sessions, which allowed us to clarify several aspects related to the agile mindset.

Together with the client, we reorganized the project team, focusing not only on technical aspects but also on collaborative culture and shared responsibility. After the training phase, we supported the Product Owner, the Scrum Master, and the Team through targeted coaching activities, guiding them through the first project Sprints, helping them gain confidence in their new roles, and turning theory and tools into daily practice.

After a few Sprints, the Team began to operate autonomously, showing greater confidence, fluidity, transparency, and adaptability. Scrum events started to make sense, and the Team’s improvement became clearly visible.

At that point, our focus shifted to scalability: how to extend the Scrum approach to other project initiatives while maintaining consistency, quality, and value. We realigned the company’s PMO, defined an agile project methodology framework aligned with the organization’s project lifecycle, and supported the Management team in adopting a leadership style more suitable for agile projects. For scalability, we referred to the Nexus and SAFE frameworks.