The case: The customer is Telecommunication Company that started a Transformation Program (about 18 billions of Euro) and SAP ERP Implementation. The Managing Director, IT Director, Program Manager and Business Managers requested a qualified support for the internal PMO (composed by the customer's employees) for the activities of Governance, Financing, Procurement Management, Program and Projects Management in order to guarantee the delivery of the desired outcomes on time and on budget.

The project: We involved two Senior Program Manager who supported the Program Manager for the PMO Start up, the management of the PMO, the monitoring of projects in charge of Suppliers. We defined the PMO and Program Organization supporting the Customer Program Manager, applying the Program Management and the Project Management methodology in accordance with the PMI standards, and selected and implemented the supporting collaborative tools for PM and Communication. We supported the PMO for two years in the two main phases of the program. In these two years we formed the company's internal resources in order to manage the PMO autonomously, and the customer was able to run the PMO all alone on the third phase of the program.